Wayfinding
Services and Project Examples
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Conducting Brief, Onsite Wayfinding Analyses
Performing quick, focused onsite analyses of key components
of wayfinding systems and reporting to clients about findings
and preliminary recommendations.
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Analyzing exterior and interior wayfinding design features
Examining the effectiveness of existing interior and exterior
wayfinding systems. Making preliminary recommendations for improvement.
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Understanding users' wayfinding experiences
Conducting interviews and focus groups with all types of users,
including visitors, staff, managers, and administrators,
to learn how well the existing wayfinding system is working and
how it can be improved.
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Developing Wayfinding
Masterplans
Providing detailed recommendations, priorities, and cost estimates
for a series of design elements and operational elements that will improve an
organization's interior and exterior wayfinding systems.
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Planning sign locations and messages
Creating exterior and interior sign location plans and message schedules that
identify the location, content, features, and issues related to every wayfinding sign.
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Planning room numbering
Developing logical room numbering systems that will help
unfamiliar visitors find their interior destinations.
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Designing signs, maps, and other wayfinding elements
Designing interior and exterior directional and identification signs, handheld maps,
You-Are-Here maps, website maps; making recommendations about wayfinding-related lighting,
landscaping, and more.
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Planning wayfinding operational programs
Assisting clients with developing the operational programs needed to support an effective
wayfinding system, including staff training, Pre-Visit Information, wayfinding maintenance, and others.
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Conducting wayfinding-related design reviews
Evaluating planning and design alternatives to help ensure that new or renovated
buildings, building areas, and sites will be easy to navigate, and that
signs and maps will be easy to understand.
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Analyzing wayfinding needs of people with disabilities
Evaluating ways in which the existing wayfinding system provides key information for people with
mobility-, vision-, hearing-, and cognitive disabilities. Recommending improvements, as needed.
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Advising wise use of wayfinding technology, performing
website wayfinding analyses
Analyzing the fit between various types of wayfinding technology (websites, interactive maps,
kiosks, smartphone apps, etc.), user needs, and client goals. Recommending adoption
of wayfinding technology that meshes client goals
and user needs. Analyzing the location and clarity of wayfinding-related
information on clients' websites. Recommending improvements, as needed.
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Providing wayfinding information
Speaking to staff, customers, and the public; delivering presentations
to professional organizations, writing books and articles on wayfinding.
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©2011 Carpman Grant Associates |
