Testimonials

Some of our clients shared a few words about their positive experience working with CGA.

 

Carpman Grant Associates
Jan Carpman and Myron Grant are a pleasure to work with. Not only are they knowledgeable about and extremely experienced with wayfinding issues, they are flexible, patient, creative, and thorough. They are responsive and respectful while spelling out the decisions we need to make and making our options clear. They really care about solving wayfinding problems. A bonus is that they are patient and realistic about the political and budget issues that invariably arise during a project. But CGA's strengths go beyond competent work –  they are wayfinding pioneers and passionate about its importance to users with a range of abilities and disabilities.
Carpman Grant Associates
I've had the pleasure of working with CGA on numerous projects at two different institutions over the past 15 years. It's clear Jan and Myron know their business better than anyone else around. I highly recommend this firm.
Carpman Grant Associates
We were impressed by CGA’s professionalism, attention to detail, and comprehensive knowledge of wayfinding issues. They were responsive to the Museum's needs and respectful of all staff. Great writing and presentation skills too! I would recommend them, without reservation, for any wayfinding project.
Carpman Grant Associates
In selecting consultants, I want to know that they are experts in their field, knowledgeable about my institution, respect our internal politics and economic constraints, charge reasonable fees, and that their products will exceed my expectations. I found all this to be true of CGA. In addition, Jan, Myron, and Dick are enjoyable to work with and clearly passionate about what they do.
Carpman Grant Associates
The CGA wayfinding system for the Massachusetts State House has transformed a baffling environment that exhausted and frustrated both new and regular visitors into a place that makes everyone feel more confident, comfortable and in control – and maybe even a little smarter. It's a testament to the power of wayfinding as an under-appreciated element of places that work best for people.
Carpman Grant Associates
CGA demonstrated superior expertise in wayfinding sign design that covered our exterior grounds and about 300,000 sq. ft. of interior public spaces. The signage solutions they developed were expertly integrated into the architecture of both of our museum buildings, a most challenging task given the complex architectural forms of these purpose-built structures. I must also commend them on their responsiveness to the many and sometimes complex demands of the committee that oversaw the sign and map design process.
Carpman Grant Associates
CMHR was extremely pleased with the Staff Wayfinding Training program developed by CGA and would highly recommend them to other Canadian and US institutions with complex facilities where all staff need to understand the layout and know how to navigate independently. Positive visitor experience includes wayfinding ease and this will depend (at least in part) on staff’s understanding of the facility and their ability to give useful directions and guidance. Ongoing wayfinding staff training is key.